Supporter Administration Assistant

This is an exciting time to be joining Brooke as part of the Donation and Fulfilment team. You will be answering and transferring switchboard calls and speaking with our supporters. This role includes covering our unmanned switchboard, opening the door to greet our guests and accept deliveries.

You will work as part of a busy Donation and Fulfilment team, underpinning the recruitment and retention of Brooke’s supporters and donors through the provision of a high level administration service. This will include fulfilling material requests from our supporters and community fundraisers.

You will need to have excellent attention to detail, ensuring you meet the exacting standards required in the processing and thanking of our supporters’ generous donations.

You will need to be able to work independently and as part of a team, sharing information where appropriate and contributing towards a positive team culture by engaging with and supporting others.

Previous charity experience is not essential.

Interviews to be held on: 9th & 10th May