Head of Supporter Experience and Fundraising Compliance

This is an exciting new role to strategically bring together the Supporter Experience and Compliance elements from both an internal and external perspective, to meet long-term needs and effect change in culture.

The role ensures that all data and contact has the supporter at the centre of everything we do and aligns to Supporter Journey protocols and regulatory and legal frameworks we operate.

The role will oversee three areas; Compliance and GDPR, Gift Aid and Supporter Care.

We are looking for someone with extensive experience in fundraising/marketing compliance, gift aid legislation and Supporter Care with expert knowledge of relevant legislation, industry bodies and their standards.

The successful candidate will have excellent communication skills and the ability to positively influence a wide range of stakeholders.

The role requires a highly organised and experienced leader to motivate and develop the team, ensuring consistently high levels of performance and results.

Interview dates to be confirmed